At Orchid Beauty Centre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you book an appointment, register for our rewards program, purchase gift cards, or contact us, we may collect personal information such as your name, phone number, email address, birthdate, and payment details.

• Non-Personal Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages viewed. This data helps us understand how visitors interact with our website and improve our services.

• Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To book appointments, process transactions, and deliver the services you request.

• Communication: To send you appointment confirmations, reminders, and updates about our services and promotions.

• Customer Rewards Program: To manage your participation in our rewards program and provide you with the benefits you've earned.

• Improving Our Services: To analyze how our website is used, improve its functionality, and personalize your experience.

• Legal Compliance: To comply with applicable laws and regulations, including tax and financial reporting obligations.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, and providing services. These providers are obligated to protect your information and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You have the right to access and update the personal information we hold about you. If you need to make changes, please contact us using the information provided below.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

• Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

• Account Deletion: If you wish to delete your account or personal information, please contact us, and we will take steps to fulfill your request, subject to any legal obligations we have to retain certain information.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner services. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Orchid Beauty Centre
1638 E Broadway #102, Vancouver, BC V5N 1W1
(604) 558-4883
hello.orchidbeauty@gmail.com

Last Updated: Sep 3, 2024

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Orchid Beauty Centre with your personal information!